At Madinah Ziyarat Taxi, accessible through madinahziyarattaxi.com, we respect your privacy and are committed to protecting the personal information you provide when using our website and transportation services.
This Privacy Policy explains what information we may collect, how we use it, how we protect it, and your choices regarding your personal information.
1. Information We Collect
When you contact us, request a taxi, make a booking, or use our website, we may collect information such as:
- Your name
- Phone or WhatsApp number
- Email address
- Pickup and drop-off locations
- Travel or booking details
- Number of passengers
- Date and time of travel
- Any additional information you voluntarily provide when contacting us
We may also collect limited technical information, such as your IP address, browser type, device information, and pages visited on our website.
2. How We Use Your Information
We use the information we collect to:
- Process and manage taxi bookings and transportation requests
- Contact you regarding your booking or inquiry
- Provide airport transfers, hotel transfers, and Ziyarat transportation services
- Confirm pickup locations, dates, and times
- Respond to questions and customer support requests
- Improve our website and services
- Prevent fraud, misuse, or unauthorized activity
- Comply with applicable legal and regulatory requirements
We only use your information for legitimate business purposes related to providing and improving our services.
3. WhatsApp and Phone Communication
If you contact us through WhatsApp, telephone, or another communication method, we may use the information you provide to respond to your inquiry and arrange your transportation.
Please note that WhatsApp and other third-party communication platforms have their own privacy policies and terms of service. We recommend reviewing their policies when using these services.
4. Cookies
Our website may use cookies and similar technologies to improve your browsing experience, understand website traffic, and help us improve our services.
Cookies may allow us to remember certain preferences and understand how visitors interact with our website.
You can control or disable cookies through your browser settings. However, disabling certain cookies may affect some website functionality.
5. Third-Party Services
We may use trusted third-party services for purposes such as website hosting, analytics, communication, security, or payment processing.
These third parties may process information on our behalf where necessary to provide their services. We encourage you to review the privacy policies of relevant third-party services for more information about how they handle personal data.
6. Sharing of Personal Information
We do not sell or rent your personal information.
We may share relevant information when necessary to:
- Provide the transportation service you requested
- Work with service providers that help operate our website or business
- Comply with legal obligations or valid governmental requests
- Protect our rights, customers, website, or business from fraud or misuse
- Respond to emergencies where disclosure is reasonably necessary
We aim to limit information sharing to what is reasonably necessary for the relevant purpose.
7. Data Security
We take reasonable measures to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure.
However, no website, online communication system, or method of electronic storage can be guaranteed to be completely secure. Therefore, while we take reasonable precautions, we cannot guarantee absolute security of information transmitted through the internet.
8. Data Retention
We retain personal information only for as long as reasonably necessary to provide our services, maintain business records, resolve disputes, comply with legal requirements, and protect our legitimate business interests.
When information is no longer required, we may securely delete or anonymize it where appropriate.
9. Your Privacy Rights
Depending on applicable law, you may have rights regarding your personal information, including the right to:
- Request access to information we hold about you
- Request correction of inaccurate information
- Request deletion of certain personal information
- Ask about how your information is being used
- Withdraw consent where processing is based on consent
To make a privacy-related request, please contact us using the contact details provided on our website.
10. Children’s Privacy
Our website and transportation services are not specifically directed toward children. We do not knowingly collect personal information from children for purposes unrelated to providing our services.
If you believe that a child has provided personal information to us unnecessarily, please contact us so that we can review and take appropriate action.
11. External Links
Our website may contain links to third-party websites, including communication, booking, social media, mapping, or other services.
We are not responsible for the privacy practices, content, or security of external websites. We recommend reviewing the privacy policy of any third-party website you visit.
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our services, website, legal requirements, or privacy practices.
Any updates will be posted on this page with a revised Last Updated date. We encourage you to review this page periodically.
13. Contact Us
If you have questions about this Privacy Policy, your personal information, or how we handle your data, please contact Madinah Ziyarat Taxi through the contact information available on madinahziyarattaxi.com.
Email: info@madinahziyarattaxi.com
WhatsApp: +966574915372
By using our website or contacting us to request our services, you acknowledge that you have read and understood this Privacy Policy.